What’s Your Conversational Intelligence®?

Environments, Rats and Your Neurochemistry - How words can create a toxic environment

January 9, 2019

You ever experienced an embarrassing situation? You probably still replay it over and over again in your mind. It’s likely you still experience the pain, stress and neuro-chemical trauma of that experience, even though it’s just a memory.

In this episode of What’s Your Conversational Intelligence®?, Lyn Christian and Judith E. Glaser discuss how the words we use in conversation can create a long-lived, toxic environment—an environment where the stress hormone, cortisol, leaves everyone feeling anxious and traumatized. They also discuss compassion and Judith’s Trust Model as a means to combat the detrimental effects of cortisol and neuro-chemical stress. Find out how you can create a better conversational environment and foster the potential for human brilliance.

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